| On Campus Housing |
The IAU deals with approximately 1,000 accommodation related issues in a year.
Having problems with your room / block / post / Mould / security / repair problems?
Why not see if the IAU can help? Tel. 34800 or email independent.advice.unit@keele.ac.uk
You can also contact the Residential Managers who are responsible for the welfare and discipline of students in Halls and supervise Resident Tutors who should be on hand to help in the evenings (5pm to 8.45pm) and at weekends.
What do I do if something needs fixing in my Halls of Residence?
All blocks should be provided with a book - usually located in the hallway/entrance area - for students to report general maintenance issues. These books are checked daily (except Sundays) by the Hall Stewards and repairs are either carried out by the Stewards (i.e. replacements light bulbs) or passed on to Estates and Buildings as appropriate. Urgent matters can be reported directly to the Housekeeper in each Hall. (All Housekeepers work Monday - Friday 9 a.m. - 5 p.m. with the exception of Horwood Hall: 9 a.m. - 3 p.m.) Outside the above times, urgent maintenance issues can be reported to the Security Lodge in the Darwin Building.
If nothing has been resolved this way contact the IAU who can put your case to Keele Commercial Facilities Management (CFM). Keep notes of all the contacts you have with CFM, this will help if there is a problem.
Having problems with your room / block / post / Mould / security / repair problems?
Why not see if the IAU can help? Tel. 34800 or email independent.advice.unit@keele.ac.uk
You can also contact the Residential Managers who are responsible for the welfare and discipline of students in Halls and supervise Resident Tutors who should be on hand to help in the evenings (5pm to 8.45pm) and at weekends.
What do I do if something needs fixing in my Halls of Residence?
All blocks should be provided with a book - usually located in the hallway/entrance area - for students to report general maintenance issues. These books are checked daily (except Sundays) by the Hall Stewards and repairs are either carried out by the Stewards (i.e. replacements light bulbs) or passed on to Estates and Buildings as appropriate. Urgent matters can be reported directly to the Housekeeper in each Hall. (All Housekeepers work Monday - Friday 9 a.m. - 5 p.m. with the exception of Horwood Hall: 9 a.m. - 3 p.m.) Outside the above times, urgent maintenance issues can be reported to the Security Lodge in the Darwin Building.
If nothing has been resolved this way contact the IAU who can put your case to Keele Commercial Facilities Management (CFM). Keep notes of all the contacts you have with CFM, this will help if there is a problem.
| The Local Area |
Even though you are living on campus it is useful and will enhance your university experience if you are aware and take advantage of the local area and facilities, for more information about them see the information below:
If there is any other information you would like to see here just email us to let us know!
Transport
For details of local bus transport, timetables and maps go to staffordshire.gov.uk
You can also see a map of the local area with bus routes here
For more detailed information about the surrounding area, shops, tourism, taxis etc etc go to the' Off Campus Accommodation' pages.
| Useful Contacts |
Resident Tutors - Resident Tutors will be Postgraduate students or a staff member and are your first point of contact if you live in Halls. They live in flats and houses in Halls.
Resident tutors on duty:
33782 Barnes
33783 Hawthorns
33784 Horwood
33785 Lindsay
33786 Oaks & Holly Cross
Residential Managers:
Based in House 82
Paul Connell 34623
Robert Dicker 34620
Resident tutors on duty:
33782 Barnes
33783 Hawthorns
33784 Horwood
33785 Lindsay
33786 Oaks & Holly Cross
Residential Managers:
Based in House 82
Paul Connell 34623
Robert Dicker 34620
Ursula Reeve 34622
Neil Whitehurst 34621
Student Support
Student Support
Sue Hughes 34347
33912 Student Support Officer (Mr Ian Ronald)
i.ronald@acad.keele.ac.uk
Housekeepers
Hawthorns (Mrs Gough) 34017
hpa87@keele.ac.uk
Horwood (Mrs Harrison) 34018
Oaks & Holly Cross (Mrs Parkin) 33732
hpa88@keele.ac.uk
Lindsay (Mrs Sampey) 34019
hpa23@keele.ac.uk
Barnes (Mrs Taylor) 34024
hpa90@keele.ac.uk
Other contacts
Rosemarie Bradshaw
Accommodation Services Manager 33086
Julie Best
Assistant Accommodation Services Manager 34150
Post room 34468
(Open Mon-Fri 9am to 4.45pm)
Correspondance Addresses
Please make sure you give your full postal address to ensure all your mail is recieved:
Name
Hall, Block & Room Number
Keele University
Keele
Newcastle
Staffordshire
Postcode:
Barnes Hall: ST5 5DZ
Hawthorns Hall: ST5 5DT
Horwood Hall: ST5 5DY
i.ronald@acad.keele.ac.uk
Housekeepers
Hawthorns (Mrs Gough) 34017
hpa87@keele.ac.uk
Horwood (Mrs Harrison) 34018
Oaks & Holly Cross (Mrs Parkin) 33732
hpa88@keele.ac.uk
Lindsay (Mrs Sampey) 34019
hpa23@keele.ac.uk
Barnes (Mrs Taylor) 34024
hpa90@keele.ac.uk
Other contacts
Rosemarie Bradshaw
Accommodation Services Manager 33086
Julie Best
Assistant Accommodation Services Manager 34150
Post room 34468
(Open Mon-Fri 9am to 4.45pm)
Correspondance Addresses
Please make sure you give your full postal address to ensure all your mail is recieved:
Name
Hall, Block & Room Number
Keele University
Keele
Newcastle
Staffordshire
Postcode:
Barnes Hall: ST5 5DZ
Hawthorns Hall: ST5 5DT
Horwood Hall: ST5 5DY
Lindsay Hall: ST5 5DX
Hollycross: ST5 5JB
The Oaks: ST5 5JD
If you prefer your post to come to the Students' Union Reception where you can also come and collect any postal items, particularly useful if you are recieveing post that needs to be signed for, please use the address below:
Your name
C/O Keele University Students' Union
Keele
Newcastle
Staffs
ST5 5BJ
Hollycross: ST5 5JB
The Oaks: ST5 5JD
If you prefer your post to come to the Students' Union Reception where you can also come and collect any postal items, particularly useful if you are recieveing post that needs to be signed for, please use the address below:
Your name
C/O Keele University Students' Union
Keele
Newcastle
Staffs
ST5 5BJ
