Contacting the Advice Unit
We are based on the Top Floor of the Students' Union
Opening Times
Monday to Friday between 10am and 12.30pm and 1pm and 4pm during term-time and vacation time.
* Please note we will be closed during bank holidays and the Christmas vacation.
For help and information while we are closed please see the link below for a list of helpful contacts:
Useful contacts
Appointments:
To make an appointment please contact the Unit by email or phone to set an appropriate time, appointments are available Monday to Friday between 10am and 12pm.
Drop-in Sessions
The Unit runs drop-in sessions available Monday to Friday between 1pm and 4pm, no appointment is necessary to see an advisor.
* Please note during drop-in sessions you may have to wait a short while to see an advisor.
In the event that the Advice Unit is closed and you need some help and advice immediatley please download the 'Useful Contacts' information below.
Please Note: Email Contact
The Independent Advice Unit is happy to advise students and staff
using electronic mail. However, the Unit cannot ensure confidentiality
using this medium in the same way as contact through interviews,
telephone or letter.
We recommend that if you wish to contact us using electronic mail you treat it as if using a post-card.
If
you need to divulge sensitive information you may prefer to do so in a
different way. If you do contact us for advice using electronic mail we
will assume you are happy for us to respond in this way.
Independent Advice Unit
Keele University Students’ Union
Keele University
Staffordshire
ST5 5BJ
Telephone: (01782) 7 34800
Email: iau@keele.ac.uk