Independent Advice Unit

“Providing advice and information to Keele students”

We are open from 10am till 12.30pm for students with appointments, contact us to make an appointment in person, by phone or email.

Please note you cannot make an appointment for the same morning.

You can use the 'drop in' session between 1pm and 4pm; during this time you can wait to see an advisor.


We are closed between 12.30pm and 1.00pm for lunch

Use the left hand menu to find what you are looking for or contact us directly

Your Guide to Our Service

IAU Code of Practice

IAU Confidentiality Handbook

General Useful Numbers:

Keele Police Post:
Tel: 0845 330 3132 Ext 08964

Keele 24hr Security:
Tel: Internal  - 33004
       External - 01782 733004
Please contact 24hr Security if you need to contact the Residentail Managers


Keele Health Centre:
Tel: Internal - 33189
      External - 01782 753550
Closed: Thurs 25th & Fri 26th Dec 08
Open: Sat 27th A.M. & Sun 28th P.M. then normal opening hours.
Closed: 1st Jan 09

Staffordshire Police:
Tel: Non Emergency - 0300 123 4455
      Emergency - 999

Newcastle Citizens Advice Bureau:
Tel: 0844 499 4115
Well Street, Newcastle
Closed: Sat 20th Dec to Friday 2nd Jan 09.  During this time you can call the 24hr information line on 0844 499 4115
Normal opening times from 2nd Jan 09: Mon, Tues & Fri 10am to 4pm

Community Legal Services:
Legal Advice Line: 0845 3454 345

Shelter:
Housing and Homelessness Advice Line: 0808 800 4444

NHS Direct:
24hr helpline: 0845 4647

Genito Urinary Clinic (GUM):
01782 554205

Domestic Violence 24hr Helpline:
Tel: 0808 200 247

Victim Support:
Tel: 01782 717184

The Samaritans:
Tel: 01782 713555 or 08457 90 90 90

Dove Breavment Helpline:
Tel; 01782 683155 or 683153

ADSIS Alcohol Helpline:
Tel: 01782 271096

Drinkline:
Tel: 0800 917 82 82

Frank Drug Information Helpline:
Tel: 0800 77 6600

Staffordshire Mental Health Helpline
0808 800 2234
Associations

UKCISA Advice UK Citizens Advice Bureau NASMA
Office of Fair Trading RAWS OISC CLS